About Us

Meet the Owners
Jaime Sanders-Papousek
With over 20 years of experience in the automotive industry, Jaime Sanders is passionate about driving change through transparency, honesty, and a commitment to quality. Her mission is simple: stand behind every repair and create a shop customers and employees can trust. Jaime is deeply focused on cultivating a positive company culture, investing in technician training, and building apprenticeship programs to help grow the next generation of skilled automotive professionals. She believes in creating an environment where both customers and employees feel valued and supported.
Eva Sanders-Papousek, MBA
Bringing more than 30 years of operational management experience, Eva Sanders-Papousek specializes in human resources and culture development. With a strong background in leadership and organizational growth, Eva is dedicated to building a workplace that fosters respect, opportunity, and long-term success. Her focus on people and processes ensures that the shop not only runs efficiently but also remains a place where employees are empowered to thrive.
Together, Jaime and Eva are committed to setting a new standard in the automotive repair industry—one built on integrity, excellence, and community.
Honoring the Founders
We would like to extend our heartfelt gratitude and appreciation to Wayne and Janet Milack, the original founders of Carlsbad Auto Service. Since opening the doors in the 1980s, Wayne and Janet built this shop on a foundation of integrity, reliability, and a genuine commitment to the Carlsbad community. For over four decades, they provided honest, high-quality auto repairs and created a business that became a trusted name for generations of local families.
Their dedication, hard work, and unwavering values laid the groundwork for everything Carlsbad Auto Service represents today. In 2023, Wayne and Janet officially retired, and we want to offer our sincerest congratulations on their well-earned retirement. Their legacy continues to inspire us as we carry their vision forward—with the same passion for service and dedication to excellence.
Thank you, Wayne and Janet, for everything you’ve built. We’re honored to continue the journey you started