Carlsbad Auto Repair

1382 reviews
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5

Excellent time, my car was in and out in less time than I thought it would be.

5

Honest and friendly staff, Best auto place around!

5

Good service.friendly personnel

5

Always friendly contact with the schedulers and outstanding vehicle maintenance.

5

Have used them many times on both vehicles. Always treated well. I really TRUST their work. Have recommended to others, and have gotten positive feedback.

Thanks, Steve, for your great comments and for choosing Carlsbad Auto Service for your oil change and tire rotation. We're so glad you were happy with the service we provided and that you are planning to come back in for work on your rear brakes. We appreciate your business and look forward to seeing you again.

- Carlsbad Auto Service, Inc.
5

Made an appointment to get my car smogged. They were able to get me in the following afternoon. I was advised that it would take a half hour. They did the inspection and it was completed within the stated time frame. The staff was professional and had great customer service.

Thank you for taking the time to share your experience when you brought your car in for a smog check. We're glad we were able to get you in quickly and completed the smog inspection in a timely manner. Our entire team works very hard to provide the best care possible for our customers, and we're glad that you were happy with your last visit. We appreciate your business and look forward to helping you with any future auto repair and service needs.

- Carlsbad Auto Service, Inc.
5

Always appreciate friendly staff, enjoy chatting together. Car serviced in time given, ready to go when I returned to pick it up! Thanks!!

Thanks, Bob, for your great review. We're glad to hear you enjoy working with our staff and were happy with the timely manner in which the service we provided was completed. We appreciate your great feedback and your business, and we look forward to working with you again.

- Carlsbad Auto Service, Inc.
5

You have found the right place to take your car. I am lucky to live a mile from this shop, but I would drive 30 miles to get here if I had to do so. I have been coming here for many years with routine repairs and maintenance, but this time I had the big one. A 2000 Mustang, 109K miles with a cracked block! Times are different now, so I decided to fix the car instead of parking it forever. Well, Greg went into overdrive and got the job done. I jumped and the net was there. Thank you Carlsbad Auto for being there to catch me. I was told there was a warranty on the replacement engine, so how could I go wrong. By the way...the car is running great as we speak.

Thank you so much, Sharon, for your awesome review and, most especially, for your business and loyalty to us throughout all the years. When we get wonderful feedback like this, it reinforces to us why we love what we do. We're honored and grateful for customers like you and to have the opportunity to help ensure that you are safe on the road with dependable transportation. We're so glad, as well, to hear that Greg helps to make your experiences with us such positive ones. Thanks again for your kind words and for taking the time to share your experience.

- Carlsbad Auto Service, Inc.
5

I had an emergency event with my Mercedes CLK and had to be towed after being stranded on the 5 North during Friday afternoon traffic. Ralph was so kind and understanding. He waited past normal closing time so that he could take my car in and kept me informed of the progress all along the path of getting my car back on the road. I will be forever grateful and I will highly recommend this auto service company to everyone.

Thanks, Sheila, for taking the time to share your experience when your Mercedes was towed to our shop. It's so nice to hear that Ralph helped to make your experience such a positive one. We appreciate your business and your recommendation. Please don't hesitate to reach out to us with any future automotive questions or concerns.

- Carlsbad Auto Service, Inc.
5

Getting pricey but so is everything else during this economy and four brakes have never been cheap. I have been using Cbad Auto for nearly 3 decades and am always given what was promised. Asked to have my car kept inside for the two nights they had it and they assured me that would happen. Then when experiencing a little delay in when the car was to be done they sent someone to pick me up when it was ready. Nice touch and very much appreciated…. My family and I will continue to frequent Cbad Auto when needed…. Thanks guys!

Thanks, Bruce, for your wonderful review and yours and your family's valued business for nearly 30 years. Our entire team places customer satisfaction as a top priority, and we're happy we were able to once again provide you with a good experience when you brought your car in for repairs. We count ourselves very lucky for customers like you. Thank you for your loyalty to our business.

- Carlsbad Auto Service, Inc.
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