Meet the Team

Jaime Sanders-Papousek
Owner
With over 20 years of experience in the automotive industry, Jaime Sanders is passionate about driving change through transparency, honesty, and a commitment to quality. Her mission is simple: stand behind every repair and create a shop customers and employees can trust. Jaime is deeply focused on cultivating a positive company culture, investing in technician training, and building apprenticeship programs to help grow the next generation of skilled automotive professionals. She believes in creating an environment where both customers and employees feel valued and supported.

Eva Sanders-Papousek, MBA
Owner
Bringing more than 30 years of operational management experience, Eva Sanders-Papousek specializes in human resources and culture development. With a strong background in leadership and organizational growth, Eva is dedicated to building a workplace that fosters respect, opportunity, and long-term success. Her focus on people and processes ensures that the shop not only runs efficiently but also remains a place where employees are empowered to thrive.

Abe Flores
Techician
Alongside his fellow technicians, Abe brings expertise and dedication to our shop, keeping our services top-notch. Off-duty, Abe enjoys bicycling and skateboarding with his girlfriend, soaking up the outdoors whenever he can. He’s also quite the chef, whipping up delicious Mexican cuisine in his downtime. You can also likely find him buried in a stack of books, up to 6 at one time, always hungry for knowledge! Abe is an amazing employee of Carlsbad Auto Service and his teamwork and commitment are vital to our success. Let’s recognize his contributions to our shop!

Chris Epps
Technician
As a navy veteran, Chris embodies discipline, precision, and a strong work ethic, making him an invaluable member of our team. Off-duty, Chris is all about good times with family and friends. He’s a master on the BBQ, loves cheering for the New York Giants, and enjoys hitting the lanes for a game of bowling or the range for some shooting action. When he’s not on land, Chris can often be found enjoying the ocean waves with a swim – it’s one of his favorite ways to relax! His positive energy, hardworking nature, and ability to bring smiles to everyone’s faces make him an awesome coworker and an integral part of our shop’s success. Let’s give a big shoutout to Chris for his dedication and unwavering commitment to providing top-notch service!

Justice Roberson
Service Advisor/Parts Manager
Justice Roberson is a vital part of our Carlsbad Auto Service family, bringing 10 years of industry experience and a passion for excellence to every interaction. As a certified technician turned service advisor, Justice ensures that our customers receive top-notch care and expert guidance. Off-duty, Justice is a proud parent to four beautiful children and enjoys soaking up the sunny vibes of San Diego with a spouse. Justice’s dedication, expertise, and vibrant personality make an invaluable asset to our team. Let’s give a round of applause to Justice for unwavering commitment to customer satisfaction!

Nick Delaney
Master Certified Technician
Nick Delaney is a seasoned expert in the automotive industry, boasting an impressive 16 years of experience. With roots tracing back to his early days working alongside his father as a lube tech, Nick has honed his skills to become a master certified technician. His specialization in electrical diagnostics sets him apart, making him our go-to guru for solving complex car issues. Outside of work, Nick enjoys hobbies such as brewing beer and stargazing with his telescope. He’s also a proud pet owner, caring for his guinea pigs and recently adopted kitten, “Frankie.” But what Nick values most are the cherished moments spent with his family and friends. Nick’s dedication to his craft and his vibrant personality make him an invaluable member of our Carlsbad Auto Service family. Let’s give a round of applause to Nick for his unwavering commitment and expertise!

Seko Rosette
Bookkeeper
Seko Rosette is an integral part of our team here at Carlsbad Auto Service, bringing with her 3 years of experience in the automotive industry. Beyond her work with us, Seko is a proud Mom to an amazing 7-year-old and is currently building her own specialized dessert and charcuterie business. Her entrepreneurial spirit and dedication to her craft inspire us all. When she’s not busy at the shop or crafting delicious treats, Seko cherishes spending quality time with her family. Her passion for both her professional and personal pursuits makes her a valued member of our Carlsbad Auto Service family. Let’s give a big shoutout to Seko for her hard work and dedication!

Ed Jimenez
Technician
Ed Jimenez is our automotive wizard and dedicated technician with an impressive 18 years of experience in the industry. Ed’s passion for cars runs deep, from appreciating fine craftsmanship to building lightning-fast rides in his downtime. When he’s not under the hood, he’s spending quality time with his beautiful wife of 15 years and their three amazing kids: Aiden (15), Kayla (14), and the adorable baby Holly (5). For Ed, family is everything. He’s not just a master mechanic; he’s also a devoted husband and father. And when he manages to sneak away for a little break, you’ll find him enjoying a relaxing round of golf on the green. Ed’s commitment to excellence and his warm, genuine nature make him an invaluable part of our Carlsbad Auto Service family. Let’s give a big shoutout to Ed for his unwavering dedication and the heart he pours into every repair and interaction. Here’s to Ed Jimenez, the driving force behind our team’s success!

Dennis Diaz
Technician
Meet Dennis Diaz, our resident comedian and European vehicle expert extraordinaire! With over 20 years of experience under his belt, Dennis is the go-to guy for all things BMW, Audi, Porsche, and Mercedes. This week, we asked him to give us a short bio about himself and he said, “I’m incredibly handsome, the epitome of fitness and health, and humble.” And you know what? We couldn’t agree more! We affectionately call him the “humble mechanic” because despite his massive expertise, Dennis carries himself with grace and humility. He’s the kind of guy who’s more interested in getting your car back on the road than boasting about his skills. When Dennis isn’t working on cars and solving automotive challenges, you’ll find him bringing smiles to everyone’s faces. With his positive attitude, he keeps our team spirits high and our customers entertained. Join us in celebrating Dennis Diaz, the heart and soul of Carlsbad Auto Service. Here’s to many more years of laughter, expertise, and exceptional service with Dennis at the helm!

Mike Donovan
Service Advisor
Mike is a seasoned member of the Carlsbad Auto team with 8 years of dedication under his belt. When he’s not fine-tuning engines or ensuring top-notch service, you’ll find him cheering on his favorite teams in football, basketball, and baseball. With 35 years of marriage under his belt, Mike is a devoted family man, sharing his life journey with his wife and two grown children, a son aged 31 and a daughter aged 35. Beyond the garage, Mike’s passion lies in the world of custom cars, where he finds inspiration and joy in the craftsmanship and innovation of automotive design. Join us in celebrating Mike’s 8 years of dedication to Carlsbad Auto Service and his unwavering commitment to his family. From the garage to the game, Mike’s passion shines bright. Here’s to many more years of excellence!

Zarina Mendoza
Service Manager
Zarina Mendoza is the service manager at Carlsbad Auto Service, bringing over 10 years of industry experience. A dedicated mother of two, she proudly embraces the role of a soccer mom, with both children playing year-round. Zarina and her family love to travel, recently visiting Disney World and Arizona. Her professional goal is to elevate the image of auto repair by fostering transparency and honesty with every customer. Personally, she aspires to one day become a shop owner. Join us in appreciating Zarina’s dedication to both the Carlsbad Auto Service family and her own, as she continues making strides toward excellence on and off the field!

Paco
Technician
Paco is a highly skilled technician with 20 years of experience in the automotive industry. His deep technical expertise and unwavering commitment to excellence make him a vital part of our team, ensuring our clients receive exceptional repair services.
Paco’s journey began in Mexico, where he honed his skills working alongside his grandfather on both gas and diesel vehicles. This experience laid a solid foundation for his extensive automotive knowledge. He joined our team in 2023, bringing with him a wealth of expertise and a passion for the field.
When he’s not at work, Paco loves spending quality time with his family. He enjoys reading with his daughters and exploring nature on hikes. His dedication to both his professional and personal life highlights his well-rounded character and continuous drive for growth.
We are proud to have Paco on our team and are confident that his expertise and commitment will continue to drive our success and enhance client satisfaction.