5

My entire family has been using Carlsbad Auto for years. They are always so helpful and courteous and I never feel intimidated bringing my car in for service because I know they will not take advantage of me. The prices are fair and the always get it right the first time they fix it. My car is over 15 years old but they have kept it running like a champ. This is the way a business should be run!

5

Very happy with my services here! I had to get my car smogged and get an oil change and they took TWO coupons! :) LOVE THAT! Any way to save me money makes me overjoyed :)Greg is super nice and friendly, and I trust that they are doing a phenomenal job! They definitely care about your repeat business and show that they appreciate you, and I like that! Building a client list by being polite is the way to go!I can't comment much on car stuff because I know NOTHING, but I trust they are taking care of my little car! They even checked what my 60,000 mile check up entailed for me! I'll keep coming back!

5

I have been bringing both of my cars here for the past couple of years and I'll never go anywhere else! The men who work here are honest, genuine people. They treat their customers exceptionally well and will go out of their way to find parts, price match and arrange service around the needs of the customers. I feel like I struck gold with this place! It's always been so stressful for me to bring my cars to the dealership because they always find something to nickel and dime me for.... but not here! They've never done that to me and are completely honest about what I should "keep an eye on" or what major service I should plan on looking forward to next. Highly recommend!!

4

I drive a Nissan pickup truck that my dad bought new in 1992. At this point, every time something breaks I have to decide whether or not it is worth it to fix the problem (dead battery = yes), if I can live with what's broken (wiper fluid pump dead = yes), or if it's time to junk old Blue (so far, no!).This past week, the starter -- which has been slowly but surely fading over the past 3 years -- finally gave out. I called Carlsbad Auto Service before their posted hours, expecting a machine. But somebody was there! I explained my problem and he told me to bring it on in. So I had my poor old truck towed to the shop and they took care of me very quickly, even driving me back to work as a courtesy. Later in the day, they called to inform me that while replacing my starter, they happened to notice that some U-joints were about ready to give. Here's an approximation of the conversation we had:Stu: Good news - we replaced your starter no problem, and it's working great.Me: Awesome, so I can come pick it up now?Stu: Well, there's also some bad news. Have you noticed that loud squeaking sound?Me: Yeah, I just assumed it was a loose belt or something.Stu: No, that's you drive shaft getting ready to drop onto the street.Me: Huh...They suggested that it would be a poor decision to try to drive it the 30 miles home, and having recently experienced the joy of breaking down along the lonesome stretch of highway between Oceanside and San Clemente (the aforementioned battery issue, a result of not realizing I was out of gas before the last freeway exit), I wasn't keen on testing my luck. But they were able to recommend a rental car agency that would give me a very reasonable discounted "shop rate."Old Blue was ready before noon the next day and the cost was well below the "worth it" threshold I mentioned earlier. He's running like a champ now, with no trace of the loud, annoying squeaking that has plagued us both for the past 2 years or so. This auto shop is very quick, efficient and transparent, and if (ok, when) Blue ever has any more problems while I'm in North County, Carlsbad Auto Service is the shop I will get him towed to. The only reason I'm not giving them 5 stars is that the price was a little steep. But they're up-front about the cost and at no point did I feel like they were trying to swindle me, which is everyone's #1 fear in auto repair. To me it was worth the extra money to get my truck fixed and back on the road as soon as possible.

5

My only interaction with CBad Auto is for smog certification, so this review is limited that service. I have brought each of the family 4 cars (Fords, Benz, BMW) to CBad minimally twice each and consistently have been in and out in 30 minutes with certified cars and no upselling. $38.20 out the door including certificate !As a qualifier - my cars are maintained, not falling apart, and as such my expectation is they would pass. If your car is sketchy - as the saying goes your mileage may vary.I recommend you get your car smogged at CBad Auto if it should be a slam-dunk !Call ahead and make an appointment.

5

Found these guys in a local "coupon clipper" and what a fabulous business. I was really impressed from my brief phone conversation right through the greeting I received when I arrived for my smog appointment. Told them I would go for a walk while they worked on my vehicle but didn't get far at all because my cell phone rang and my car was done! Great service, with no upselling, hidden charges or all the other BS that happens way too often when you need something simple done! I would ask where have they been all my life but since they've been around since 1985 I guess I am the one that's been "lost"..........Thanks Carlsbad Auto Service, be seeing you for all my future auto service needs.

5

Wayne and his team are outstanding ! I moved to California over 3 years ago and one if my biggest concerns was finding a good mechanic. I was so glad I found this place. They always take care of me and are honest good people. I have my husband bring his VW here and I always recommend these guys to my friends. If you want you and your car taken care of go here!

5

They were fast and friendly! I got in right away and got great service. Wayne even gave me a lesson on the undercarriage of my car. Thanks crew!

5

These guys go out of their way to give you exceptional service, at a lower price than I've found anywhere in the Carlsbad/Encinitas/Greater San Diego area! I went in without an appointment once needing some work done and they took me right in. Way less bullshit to deal with!

5

Carlsbad Auto Service is just perfect for me, great prices, honest dealings, and they've always done a good job on all my cars. I've never felt that they over sold me. As a sales rep with a large territory, I put apx 35k miles per year, so I am in often for an oil change and tune up, and they always accommodate me. The shop is close enough to the village to walk in for coffee or lunch wile they work on my car, or, they provide a ride home and pick up when car is ready. Love them, Greg, Stu, Joey and the mechanics have been there forever, so you know the owner Wayne is good to them. Everyone seems content , and that is a plus in my book!!

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