The answer to what makes a good mechanic is not as simple as it once was. A 1968 Ford Mustang is a lot easier to work on than a 2019 Mustang. Those were the good old days of simplicity and ease when it came to popping the hood and fixing a problem. Those days are long gone. Now a good auto mechanic also has to be a true technician, a computer whiz, and possess wicked diagnostic abilities. It’s also not just about the mechanic: look into the shop itself. When you have a great team up front, it allows the mechanics to focus on their work under the hood of your car.
Let's start with the basics when it comes to the person performing all the mechanical/technical work. Training and experience are critical. What's even more significant is a mechanic's ability to see the bigger picture, to look beyond the obvious and be able to trace back a diagnostic code to possible other contributing factors. Just like humans, when you go to see a doctor, you don't want them to treat the symptoms only; you want to get down to the heart of the matter, so you don't end up in the ER. Same goes for your car.
Also, just like a doctor, not everyone has what it takes to be a fantastic mechanic. While we have grown up in a culture that has downplayed the intellectual abilities of auto mechanics, in truth, they have to be incredibly intelligent to be good at what they do. Most people don't have what it takes to become a great mechanic.
Other ingredients in the making of a great mechanic are the people who back them up at the shop. Most likely when you take your vehicle in for maintenance or repairs, you will work through a Service Advisor. That’s great because not only do these individuals understand cars, they also appreciate the customer service process and it makes it much easier for you, the customer, to have a direct point of contact. The Service Advisor works with you and the mechanic to ensure a seamless process. Patience, integrity, listening skills, and transparency are a few more ingredients that make up the best of the best in the automotive repair industry, and that’s what you’re looking for when you start to look for the shop that’s right for you.
To sum it up, a great mechanic is:
1. An excellent detective and sleuth
2. A computer whiz
4. Well educated and trained
5. Willing and able to look at the bigger picture
6. Has a patient, kind, and friendly team up front which also has an interest in helping you fully understand what is happening with your vehicle
Look for a shop that has it all: excellent Service Advisors, great auto mechanics, and a warm, inviting environment that’s designed to ensure your experience with them is top notch. It's nice when you feel you are part of an automotive family and it begins with the person at the counter and goes on from there. The Carlsbad Auto Service team wants you to be a part of our family. See for yourself whether or not we have what it takes. Schedule an appointment today. You will be welcomed with open arms at 3181 Tyler Street, Carlsbad, CA 92008. See you soon!